Support and Help Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Solution Guarantee

  • Our team of specialists will try their best to respond to your assistance requests in approximately 1 hour. If, however, the issue you have encountered demands some help from the Admin =Department,= we’ll address the ticket to the technician on duty and will submit a comment to let you know.

  • Top quality support service

  • Professional Tech Help Service

  • We offer you 24x7x365 client help and support via a turbo–fast ticketing platform included in your Control Panel. You can e mail us anytime about any of the applications that come installed in advance on your virtual server, including the desired Linux OS, the server administration panel and our custom created Web Site Control Panel.

  • Intuitive help center

  • An Intuitive Help Section

  • Each part of the Web Site Control Panel that comes for free with your VPS includes an included article base. You can find an assortment of illustrative how to articles and a group of step–by–step video training materials that illustrate all the normal site management tasks. You can use them by clicking on the Help or Video keys in the upper right corner of each Control Panel section.