1 hour ticket response
Timeliness is our primary task and that’s why we have a team of competent client support engineers who are prepared to offer a swift reply to any question that you might have. Simply send your technical support ticket from the Web Site Control Panel and we will respond back to you within 1 hour in the worst case scenario. As a matter of fact, we work hard and aim for a twenty–minute tech support ticket response time.
An Excellent Customer Care Service
Each member of our customer support staff has several years of experience in the Linux shared hosting services field and most of them have been with us for at least five years. They all are eager to answer all your queries in the most competent way possible.
An Easy–to–Browse Help Center
In the Web Site Control Panel you will find an easy–to–browse Help Center section where you can find quick tips on how to use our web hosting services. You can find the answers to your questions in our F.A.Q. library, see more information in the web hosting account administration articles or check our step–by–step video tutorials.
