Customer Support Channels
A 1–hour Response Guarantee
Offering good quality support on time is our main priority, so we back up each Linux shared hosting services plan with a 1–hour ticket reply guarantee. At the time you post a ticket or send us a message, our customer technical support crew will do their best to offer the most adequate remedy for your case and to give you information in a timely fashion.
A Top–quality Support Service
It is easy to contact us 24x7x365 with any question you possibly have relating to our services. We have got qualified professionals present most of the time to generate instructions at any time required. You can utilize the ticketing system or drop an email anytime, alternatively you can grab the telephone or make use of the live chat through business hours.
An Intuitive Help Section
Our Control Panel includes a substantial know–how base which is incorporated into all areas. In each part, you’ll find a Help button that will load for you a variety of step–by–step guides on how to utilize a specific function or execute a specific action. Furthermore, we have made tutorial video tutorials so you’re able to get a better idea of the Control Panel’s interface.