Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • In the Web Site Control Panel you can find an in–depth Help Center section offering plenty of articles and regularly asked questions. They are compiled by our support team of practiced technicians. Just type in your question and our intelligent platform will provide you with the most appropriate answer.

  • Top quality support service

  • How–To Video Clips

  • For all of you who would like to find out how to settle a regularly experienced problem by watching a tutorial video clip, we have added a selection of video tutorials to our Web Site Control Panel. All the how–to videos are brief and simple to follow. They offer visual presentations of different site administration techniques.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 technical support service with a one–hour support ticket response guarantee. A group of proficient technical support engineers will be available to you to respond to all the queries that you may have. During off–peak periods, a reply will be supplied in even less than 20 minutes.