You can find plenty of shared hosting suppliers on the market today, however many of them are resellers that have limited resources, particularly in terms of support. One of the ways to distinguish them is the option to get in touch with the company over the telephone. The type of support that you can receive via this particular method of communication varies based on the service provider - some provide you with dedicated telephone support, many others offer basic and customer support only as some matters are more time-consuming and it would be far easier to be resolved with a ticket, particularly when the issue has to be escalated. Still, it's good to know that you could always get in touch with your web hosting provider since there're a lot of small-scale problems which can be resolved effortlessly and in a very timely manner through a call, not mentioning that you will be able to get additional info about the services even before you become a customer.

Phone Support in Shared Hosting

In case you decide to employ one of our Linux shared hosting services, you can talk with our customer support crew via phone for 14 hours every day. We can assist you in choosing the proper plan for your sites as we are aware that it's better to discuss this kind of issues with a live person. In case you already own an account, we will assist you with your sales/billing questions as well as general issues, even with some technical problems that do not need a lot of time or escalation to a system administrator since it'll be better to open a support ticket for time-consuming troubles so as to have all the communication in one place. We now have phone numbers in the US, the United Kingdom and Australia, so you're able to call the one you prefer and talk to our representatives.

Phone Support in Semi-dedicated Hosting

We offer live phone support 14 hrs a day as a part of the support services for every single semi-dedicated server package that we provide. Considering that some issues are more complex and time-consuming, you'll have to open a support ticket if you experience such an issue, still for all of your general, billing or small-scale technical issues you can always phone us and we will help you immediately so as to save you the time you'll need to spend on creating a ticket. Even if you do not have an account yet, you're able to find out if you can host your internet sites on our leading-edge cloud platform or you're able to get any other general info on our semi-dedicated solutions. We have local phone numbers in the U.S.A., Great Britain and Australia as well as a worldwide number, so you'll be able to call the one that is closer to where you are.