If your hosting company supplies live chat support, you can talk with an agent live and learn helpful information or get an issue resolved promptly. The basic advantage of using chat instead of calling to consult with a live person is that you'll need only a computer with Internet connection, so you won't pay any rates in case you are in a different country or state. What's more, it is much simpler to copy and paste information for instance domains, usernames or error messages i.e. details that are sometimes hard to share with the other side on the phone. The real-time chat is also a much quicker way to contact your website hosting service provider's support team as compared to using a ticketing system. Last, but not least, in case some trouble needs more time to be taken care of, you are able to do something else while you wait for support on the live chat, therefore you will not waste time - something that is not possible when you are on the phone.

Live Chat Support in Shared Hosting

We supply a live chat assistance service for all of the Linux shared hosting services that we offer and we're able to support you with almost everything in real time. If you don't have an account with our company yet, we'll give you more information about the plans to help you to select the most appropriate plan. In case you are a current client, we are able to help you with any general or billing issue and with numerous common tech issues, for example an email address installation in a desktop email client. If you cannot give us a call for whatever reason or you are in a country where we don't have a local phone number, the live chat is the best option to get in touch with us. Certainly, some issues need longer time to analyze and test, which means that you will need to open a ticket to our technicians, but nonetheless, we can save your time and help you with a number of problems on the chat.

Live Chat Support in Semi-dedicated Hosting

We supply live chat support as standard with our services, so that whenever you have any kind of questions concerning our Linux semi-dedicated hosting, you can contact our customer support team at any moment regardless if you've already obtained an account or not. Generally, the chat service is intended for pre-sales, billing and general questions and issues, yet we're able to assist you with various tech questions too. We can help you choose the proper package for your web sites if you don't have an account yet, we can answer all of the billing questions or concerns you could have or we can help you with setting up your new email address on your computer or smartphone - all of this will be done quickly because our live chat service is online all day, every day. Whenever you want assistance, you are able to talk to a representative and save considerable time.